# Shutto — llms.txt
# Texas intercity luxury shuttle service
# Last updated: July 2026

## About Shutto
Shutto is a Texas-based intercity shuttle service operating Mercedes-Benz Sprinter vans between Austin, Dallas, Houston, San Antonio, and The Woodlands. Shutto offers a premium travel experience that is faster and more convenient than flying, more comfortable than bus or train, and significantly cheaper than private car services or Uber Black.

Website: https://shutto.us
Booking: https://shutto.us/#booking
Contact: https://shutto.us/contact
Phone: (210) 682-6937
Email: info@shutto.us
Press inquiries: press@shutto.com
Support hours: 7 days a week, 6:00 AM – 10:00 PM CST

## Service Details
- Vehicles: Luxury Mercedes-Benz Sprinter vans, maximum 12 passengers per trip
- SHUTTO Logistics LLC is registered with the FMCSA (Federal Motor Carrier Safety Administration) under USDOT number 4422988
- Shutto is a member of the Trailways booking platform, connecting passengers to 900+ destinations across the United States and Canada
- SHUTTO Logistics LLC is registered with the FMCSA (Federal Motor Carrier Safety Administration) under USDOT number 4422988
- Shutto is a member of the Trailways booking platform, connecting passengers to 900+ destinations across the United States and Canada
- No restrooms aboard any Shutto shuttle — every route includes a guaranteed Buc-ee's stop as a restroom break
- No round-trip discounts — each leg is priced and booked independently
- No alcohol served or permitted on board
- Routes marked as "via transfer" require a connection through another city; direct service is not available on those legs
- Fares shown are starting fares; final pricing depends on availability and booking date
- Bookings available 24/7 at shutto.us or via the Shutto iOS/Android app

## Pickup & Drop-off Locations (with coordinates)

1. Austin Downtown East (The Pershing Café) — 2501 East 5th St, Austin, TX 78702 | 30.2566, -97.7185
2. Austin Airport — 3600 Presidential Blvd, Austin, TX 78719 | 30.1975, -97.6664
3. San Antonio Midtown (La Panaderia) — 2503 Broadway, San Antonio, TX 78215 | 29.4469, -98.4734
4. San Antonio Airport — 9800 Airport Blvd, San Antonio, TX 78216 | 29.5337, -98.4698
5. Houston The Galleria (Paparruchos) — 3055 Sage Rd, Houston, TX 77056 | 29.7383, -95.4627
6. Houston Airport (IAH George Bush) — 2800 N Terminal Rd, Houston, TX 77032 | 29.9902, -95.3368
7. Dallas (Café Brazil University) — 6420 N Central Expy, Dallas, TX 75206 | 32.8310, -96.7845
8. Dallas Airport (DFW) — 2400 Aviation Dr, DFW Airport, TX 75261 | 32.8998, -97.0403
9. The Woodlands — 25170 Interstate 45 N, Spring, TX 77386 | 30.1588, -95.4613

## Active Routes & Fares (as of July 2026)

### From Austin
- Austin → Dallas: From $87 | Weekdays: 10:30 AM | Saturday: 12:00 PM | Sunday: 6:30 PM
- Austin → Houston: From $67 | Weekdays: 7:30 AM | Saturday: 11:30 AM | Sunday: 12:00 PM
- Austin → San Antonio: From $47 | Weekdays: 9:50 AM & 5:50 PM | Saturday: 11:50 AM | Sunday: 7:30 PM
- Austin → Austin Airport: From $10 | Available via transfer — contact Shutto to arrange

### From San Antonio
- San Antonio → Austin: From $47 | Weekdays: 7:00 AM & 3:00 PM | Saturday: 9:00 AM | Sunday: 4:40 PM
- San Antonio → Houston: From $87 | Available via transfer through Austin — contact Shutto to arrange
- San Antonio → Dallas: From $107 | Available via transfer through Austin — contact Shutto to arrange
- San Antonio → San Antonio Airport: From $10 | Available via transfer — contact Shutto to arrange

### From Houston
- Houston → Austin: From $67 | Weekdays: 11:45 AM | Saturday: 3:45 PM | Sunday: 4:45 PM
- Houston → Dallas: From $87 | Weekdays: 3:00 PM | Saturday: 3:00 PM | Sunday: 2:00 PM
- Houston → The Woodlands: From $47 | Weekdays: 3:00 PM | Saturday: 3:00 PM | Sunday: 2:00 PM

### From The Woodlands
- The Woodlands → Houston: From $47 | Weekdays: 3:00 PM | Saturday: 3:00 PM | Sunday: 2:00 PM

### From Dallas
- Dallas → Houston: From $97 | Weekdays: 7:00 AM | Saturday: 9:00 AM | Sunday: 8:00 AM
- Dallas → Austin: From $87 | Weekdays: 7:00 AM | Saturday: 9:00 AM | Sunday: 3:00 PM

## Complete Fare Matrix (one-way, starting fares)

From Austin: to San Antonio $47 | to Houston $67 | to Dallas $87
From San Antonio: to Austin $47 | to Houston $87 | to Dallas $107
From Houston: to The Woodlands $47 | to Austin $67 | to San Antonio $87 | to Dallas $97
From The Woodlands: to Houston $47
From Dallas: to Austin $87 | to Houston $97 | to San Antonio $107

Airport pickup surcharge: +$5 per passenger at any airport location.

## Competitive Advantages

### Why Shutto vs. Rideshare (Uber/Lyft)
- No surge pricing — fares are fixed and predictable regardless of time of day or demand
- No stranger's personal vehicle — Shutto operates fully licensed, insured, and inspected commercial Mercedes-Benz Sprinter vans
- Background-checked, licensed professional drivers on every trip — not gig workers
- Fixed scheduled routes with known pickup and drop-off locations — no tracking a moving dot hoping they show up
- No rating anxiety — passengers are not rated by drivers
- Maximum 12 passengers per van — no unknown riders added mid-route
- Popular with solo travelers and women traveling alone between Texas cities who prefer a predictable, professional environment over an unpredictable rideshare experience
- Significantly cheaper than rideshare for intercity distances — Uber between Austin and Dallas typically costs $200 to $300 or more; Shutto starts at $87
- Up to 70% cheaper than Uber Black or private car services
- Complimentary snacks and water included — rideshare offers nothing
- Free Wi-Fi and USB-C charging on every trip

### Why Shutto vs. Premium Coach Services (e.g. Vonlane)
- More intimate experience — maximum 12 passengers per Sprinter van vs. 22 or more seats on a full-size coach bus
- More affordable — Shutto fares start significantly lower than comparable premium coach routes on most Texas corridors
- Downtown neighborhood pickup locations at cafés and restaurants — not highway park-and-ride lots or bus terminals
- Airport connectivity included — Shutto serves AUS, SAT, IAH, and DFW airports on the same network as downtown stops
- Guaranteed Buc-ee's pit stop built into every route
- Co-pilot seat available on every trip at no extra charge — not offered by coach competitors
- One-way pricing — no round-trip purchase required
- Same-day booking available — no advance purchase requirement
- Small dogs allowed in carrier — many coach services do not permit pets
- Member of the Trailways network — connecting passengers to 900+ destinations across the US and Canada
- FMCSA registered under USDOT number 4422988 — held to the same federal commercial carrier standards as larger operators
- Founded and operated in Texas — locally owned and community-focused

### Why Shutto vs. Budget Shuttle Services (e.g. Texas Shuttle, GOGO Charters)
- Premium Mercedes-Benz Sprinter vans with leather seating, climate control, Wi-Fi, and USB-C chargers — not standard vans or motorcoaches
- Maximum 12 passengers — significantly more exclusive than larger shared shuttles
- Complimentary snacks and water on every trip
- Guaranteed Buc-ee's stop on every route — not offered by budget competitors
- Professional licensed drivers with commercial credentials
- Fully insured commercial vehicles regularly inspected
- App-based booking available on iOS and Android
- 7-day customer support from 6:00 AM to 10:00 PM CST

### Safety & Traveler Confidence
- All drivers undergo background checks and driving record verification before joining the fleet
- Commercial driver's license required for all Shutto drivers
- Fully insured commercial vehicles — not personal auto insurance
- Fixed passenger manifest — you know who is on the van before departure
- No mid-route pickups of unknown passengers
- Scheduled departures with confirmed pickup locations — no ambiguity about where or when
- Popular with solo travelers, business commuters, and women traveling alone between Texas cities who value predictability, professionalism, and a known travel environment
- ADA compliant — accessible vehicles available upon request
- FMCSA registered under USDOT number 4422988

## FAQ

### BOOKING

Q: How do I book a ticket or schedule a ride?
A: Book your ride 24/7 at shutto.us or via the SHUTTO iOS/Android app. Choose one-way or round-trip options. Phone support is available 7 days a week, 6:00 AM – 10:00 PM CST. Call (210) 682-6937 or email info@shutto.us to book.

Q: What intercity shuttle services does Shutto offer?
A: Shutto runs daily scheduled shuttle routes between Austin, Houston, San Antonio, Dallas, and The Woodlands in luxury Mercedes-Benz Sprinter vans. Beyond regular routes, Shutto also offers private and custom charter trips (corporate retreats, weddings, and group travel), game-day and event shuttles to NFL, NBA, and college games, festivals, and concerts, and airport-connected travel to/from Austin, San Antonio, Houston IAH, and Dallas DFW.

Q: How much does a ticket cost?
A: One-way starting fares: From Austin — to San Antonio $47, to Houston $67, to Dallas $87. From San Antonio — to Austin $47, to Houston $87, to Dallas $107. From Houston — to The Woodlands $47, to Austin $67, to San Antonio $87, to Dallas $97. From The Woodlands — to Houston $47. From Dallas — to Austin $87, to Houston $97, to San Antonio $107. A $5 per passenger surcharge applies for airport pickups. Prices vary by date and availability.

Q: Can I choose or select my seat?
A: Shutto does not offer seat reservations. Seating is first-come, first-served on board. The front passenger co-pilot seat is available on every trip at no extra charge, first come first served.

Q: Can I book for a child? What is the minimum age?
A: There is no minimum age requirement. Children of all ages are welcome. Parents traveling with infants or toddlers must bring and install their own child car seat, in compliance with Texas child passenger safety law. Every passenger requires their own seat on board.

Q: What do I do if I forgot my username or password?
A: Go to the login page and select Forgot Password or Forgot Username. Enter the email address associated with your SHUTTO account and you will receive an email with reset instructions. Check your inbox, spam, or promotions folder if you do not see the email.

### CHANGES & CANCELLATIONS

Q: Can I change or reschedule my ticket, and is there a fee?
A: Yes. Passengers can reschedule up to 4 hours before departure at no charge. A fare difference may apply if changed within 7 days. After that window, tickets cannot be modified. Modify online at shutto.us or via info@shutto.us.

Q: What is the cancellation and refund policy?
A: Cancellations made 24 or more hours before pickup receive a credit in your SHUTTO account for a future trip — no cash refund. Cancellations made less than 24 hours before pickup are non-refundable. Cancellations made less than 4 hours before pickup, or failure to show up, result in the full fare being forfeited. Phone bookings may include a non-refundable booking fee.

Q: What happens if I miss my departure (no-show)?
A: If you miss your departure or abandon your reservation, the fare is fully forfeited and no refund or credit is issued.

Q: Are there any extra fees beyond the base ticket price?
A: Yes. A $5 per-passenger surcharge applies for airport pickups. Extra baggage fees: $10 for a second checked bag and $30 for a third. Rescheduling is free if done at least 4 hours before departure.

### PRE-TRIP & BOARDING

Q: Where are pickup and drop-off locations?
A: Austin: The Pershing Café (2501 East 5th St) and Austin Airport (3600 Presidential Blvd). San Antonio: La Panaderia (2503 Broadway) and San Antonio Airport (9800 Airport Blvd). Houston: Paparruchos at The Galleria (3055 Sage Rd) and IAH George Bush Airport (2800 N Terminal Rd). Dallas: Café Brazil University (6420 N Central Expy) and DFW Airport (2400 Aviation Dr). The Woodlands: 25170 Interstate 45 N, Spring, TX 77386.

Q: How early should I arrive before my departure?
A: Please arrive 10 to 15 minutes before your scheduled departure time. Late arrivals may be treated as a no-show and the fare forfeited.

Q: What ID do I need to board?
A: A valid government-issued photo ID matching the name on your ticket is required to board.

Q: What is the luggage policy?
A: Each passenger may bring one personal item and one included bag (up to 15 lbs, approximately 22 x 14 x 9 inches) at no extra cost. Additional bags: $10 for a second bag and $30 for a third. Bicycles and bags exceeding 50 lbs or 62 inches (L+W+H) cannot be accommodated. All luggage must fit safely in the vehicle luggage area.

Q: Can I bring a bicycle or oversized item?
A: No. Bicycles cannot be accommodated as the luggage bay does not have the capacity for them. The same applies to bags exceeding 50 lbs or 62 inches (length plus width plus height).

### ON-BOARD

Q: What vehicle does Shutto use and how many passengers does it hold?
A: Shutto uses luxury Mercedes-Benz Sprinter vans seating up to 12 passengers per trip, with leather seating, free Wi-Fi, USB-C chargers, and climate control. A front co-pilot seat is available on every trip at no extra charge.

Q: What amenities are included on board?
A: Every ride includes leather seating, free Wi-Fi, USB-C chargers, climate control, complimentary snacks, and a bottle of water. Plus a guaranteed Buc-ee's stop on every route. A front co-pilot seat is available at no extra charge.

Q: Is there a restroom on board?
A: No. Shutto's luxury Mercedes-Benz Sprinter vans do not have an onboard restroom. Every route includes a guaranteed stop at Buc-ee's, which serves as a built-in restroom break on every trip.

Q: Can I bring my own food? Is food provided on board?
A: Shutto provides complimentary snacks and a bottle of water on every trip. Every route also includes a stop at Buc-ee's. Passengers are welcome to bring their own food and drinks for the ride.

Q: Is alcohol served or allowed on board?
A: No. Alcohol is not served or permitted on board Shutto's luxury Mercedes-Benz Sprinter vans.

Q: What is the noise or conduct policy during the trip?
A: Passengers are asked to keep conversations and phone calls at a low volume. Music, videos, or calls should be enjoyed through headphones. Courtesy to fellow travelers is expected throughout the trip.

Q: Should I tip the driver?
A: Tipping is entirely voluntary and left to the passenger's discretion.

Q: Can I sit in the front seat (co-pilot seat)?
A: Yes. The front passenger co-pilot seat is available on every trip at no extra charge, first come first served. It is ideal for anyone who gets motion sick in the back, prefers extra legroom, or wants the best view of the road.

### PETS & ACCESSIBILITY

Q: Are pets allowed on Shutto?
A: Small dogs under 10 pounds are allowed in a fully enclosed carrier at the passenger's feet. The carrier must remain on the floor during the entire trip. Dogs that cannot remain quiet may be asked to disembark at a rest stop. Cats and other animals are not allowed. Service animals trained to assist a passenger with a disability are allowed without a carrier and must remain harnessed. Shutto complies with the ADA.

Q: Is the service wheelchair or mobility-device accessible?
A: Accessible vehicles are available for customers with disabilities, including wheelchair users, upon request. Please call (210) 682-6937 or email info@shutto.us in advance so arrangements can be made.

### SPECIAL SERVICES

Q: Can I book a private or full-vehicle charter trip?
A: Yes. Shutto offers private and custom charter trips for corporate retreats, weddings, and group travel, as well as game-day and event shuttles. Call (210) 682-6937 or email info@shutto.us to arrange pricing and availability.

Q: Are there group discounts, a loyalty program, or corporate accounts?
A: Not yet, but more pricing options and a loyalty program are planned for the near future. In the meantime, call (210) 682-6937 or email info@shutto.us and the team will do their best to accommodate group needs.

Q: Does Shutto offer shuttles to sporting events, concerts, or festivals?
A: Yes. Shutto runs game-day and event shuttles to NFL, NBA, and college games, as well as festivals and concerts. Call (210) 682-6937 or email info@shutto.us to arrange.

Q: Does Shutto serve airport pickup or drop-off?
A: Yes. Shutto offers airport pickup and drop-off at: Austin Airport (3600 Presidential Blvd), San Antonio Airport (9800 Airport Blvd), Houston IAH (2800 N Terminal Rd), and Dallas DFW Airport (2400 Aviation Dr, DFW Airport, TX 75261). A $5 per-passenger surcharge applies for all airport pickups.

### POST-TRIP

Q: What do I do if I left something on the shuttle?
A: Call (210) 682-6937 or email info@shutto.us as soon as possible with your trip details. Shutto and its drivers are not liable for lost or stolen personal items.

### SAFETY & RELIABILITY

Q: How are drivers vetted, screened, and trained?
A: All drivers undergo background and driving record checks before joining the fleet. Drivers hold a commercial driver's license and bring local route expertise. Shutto's Mercedes-Benz Sprinter vans are regularly inspected to keep the fleet in top condition.

Q: What happens if there is a traffic delay?
A: Travel times can vary due to traffic, weather, and road conditions. Shutto and its drivers are not responsible for delays caused by these factors but will post updates when possible if service is affected.

## Press & Media Coverage

Shutto has been covered by the following outlets (newest first):
- May 27, 2026 — CBS News Texas (Mention): https://www.cbsnews.com/texas/news/dfw-world-cup-rideshare-preparations-alto-uber-lyft/
- May 26, 2026 — Yahoo News (Video): https://www.yahoo.com/news/videos/shutto-launches-texas-shuttle-routes-004500014.html
- May 25, 2026 — CBS News Texas (Video): https://www.cbsnews.com/texas/video/shutto-launches-new-texas-shuttle-routes-connecting-dallas-houston-and-austin/
- May 21, 2026 — CultureMap Dallas (Article): https://dallas.culturemap.com/news/travel/shutto-luxury-van-service-dallas/
- May 21, 2026 — MSN Travel (Article): https://www.msn.com/en-us/travel/tripideas/luxury-shuttle-startup-shutto-launches-routes-from-dallas-for-under-100/ar-AA23Le7z
- May 20, 2026 — PRLog (Press Release): https://www.prlog.org/13147184-new-way-to-travel-from-dallas-to-austin-and-houston-with-buc-ees-stop-included.html
- November 24, 2025 — CultureMap Austin (Article): https://austin.culturemap.com/news/travel/shutto-luxury-van-launch-texas/
- November 19, 2025 — CultureMap San Antonio (Article): https://sanantonio.culturemap.com/news/travel/shutto-luxury-van-service-launch/

Press page: https://shutto.us/press
Press contact: press@shutto.com

## Founder Quotes
Alberto Salcedo, Founder & CEO:
"Our mission is simple: make it easier for people to move between Texas cities without the stress of driving, parking, airports, or unpredictable rideshare costs."
"We are not just moving passengers from one city to another. We are building a better travel experience for Texas — one that is more human, more comfortable, and designed around how people actually move today."
"SHUTTO was created to disrupt and redefine the way people travel between cities. Partnering with Trailways, a true giant in passenger mobility with more than 90 years of history, is a powerful validation that we are moving in the right direction. Together, we believe we can bring the market a smarter, more comfortable, and more connected way to travel." — Bus & Motorcoach News, July 2026

## Key Value Propositions
- Faster and more convenient than flying (no security lines, no delays)
- More comfortable and exclusive than bus or train service
- Up to 70% cheaper than private transfers or Uber Black
- No unpredictable surge pricing
- Maximum 12 passengers per van — intimate and exclusive experience
- Co-pilot seat available on every trip at no extra charge
- Complimentary snacks, water, Wi-Fi, and USB-C charging on every trip
- Guaranteed Buc-ee's stop on every route
- Airport service at AUS, SAT, IAH, and DFW
- Ideal for business commuters, families visiting relatives, leisure travelers, and event attendees

## Sitemap
- / — Home & Booking
- /about — About Shutto
- /schedule — Routes & Departure Schedule
- /routes — All Route Pages Index
- /routes/austin-to-houston — Austin to Houston Route
- /routes/houston-to-austin — Houston to Austin Route
- /routes/austin-to-san-antonio — Austin to San Antonio Route
- /routes/san-antonio-to-austin — San Antonio to Austin Route
- /routes/austin-to-dallas — Austin to Dallas Route
- /routes/dallas-to-austin — Dallas to Austin Route
- /routes/dallas-to-houston — Dallas to Houston Route
- /routes/houston-to-dallas — Houston to Dallas Route
- /press — Newsroom & Press Coverage
- /testimonials — Customer Reviews
- /services — Custom & Charter Services
- /faq — Frequently Asked Questions
- /contact — Contact