Routes and Destinations
Shutto operates daily scheduled shuttle routes between major Texas cities:
- Austin to Houston - Pickup at The Pershing Cafe, 2501 East 5th St, Austin
- Austin to San Antonio - Daily morning and evening departures
- Austin to Dallas - Pickup at Cafe Brazil University, 6420 N Central Expy, Dallas
- Houston Galleria - Pickup at Paparruchos, 3055 Sage Rd, Houston
- San Antonio - Pickup at La Panaderia, 2503 Broadway, San Antonio
- The Woodlands - 25170 Interstate 45 N, Spring, TX
- Austin Airport - 3600 Presidential Blvd, Austin, TX
- San Antonio Airport - 9800 Airport Blvd, San Antonio, TX
- Houston Airport (IAH) - 2800 N Terminal Rd, Houston, TX
Pricing
One-way fares start at $47. Austin to San Antonio from $47. Austin to Houston from $47. Austin to Dallas from $87. Houston to Dallas from $87. A $5 per passenger surcharge applies for airport pickups. Private and custom charter trips are also available for groups, corporate retreats, wedding parties, and winery tours.
The Shutto Experience
- Luxury Mercedes Sprinter vans with only 12 passengers per trip
- Leather seating, Wi-Fi, and climate control
- Guaranteed Buc-ee's pit stop on every route
- On-time departure guarantee
- Copilot Seat available in the front passenger position on every trip at no extra charge, first come first served
- Bookings available Monday through Saturday, morning and evening departures
Services
- Daily scheduled intercity shuttles between Austin, Houston, San Antonio, and Dallas
- Private charter trips anywhere in the country
- Game day and event shuttles to NFL, NBA, and college games, festivals, and concerts
- Corporate retreat and group travel
- Airport-connected travel plans
Frequently Asked Questions
How do I book a ticket or schedule a ride?
Book your ride 24/7 at shutto.us or via the SHUTTO iOS/Android app. Phone support is available 7 days a week, 6:00 AM to 10:00 PM CST. Call (210) 682-6937 or email info@shutto.us to book.
What intercity shuttle services does Shutto offer?
Shutto runs daily scheduled shuttle routes between Austin, Houston, San Antonio, Dallas, and The Woodlands in premium Mercedes Sprinter vans. Shutto also offers private and custom charter trips for corporate retreats, weddings, and group travel; game-day and event shuttles to NFL, NBA, and college games, festivals, and concerts; and airport-connected travel to/from Austin, San Antonio, and Houston IAH.
How much does a Shutto shuttle cost?
One-way fares start at $47. Austin to or from San Antonio from $47; Austin to or from Houston from $67; Austin to or from Dallas from $87; Houston to or from Dallas from $87. A $5 per passenger surcharge applies for airport pickups. Prices vary by date and availability. Book early for the best rates.
Can I choose or select my seat?
Shutto does not offer seat reservations. Seating is first-come, first-served on board. The front passenger co-pilot seat is available on every trip at no extra charge, first come first served. It is ideal for passengers who prefer extra legroom or get motion sick in the back.
Can I book for a child? What is the minimum age?
There is no minimum age requirement. Children of all ages are welcome. For small infants and toddlers, parents or guardians must bring and install their own child safety seat. Every passenger requires their own seat on board.
What do I do if I forgot my username or password?
Go to the login page and select Forgot Password or Forgot Username. Enter the email address associated with your SHUTTO account and you will receive an email with reset instructions. Check your inbox, spam, or promotions folder if you do not see the email.
Can I change or reschedule my ticket, and is there a fee?
Yes. Passengers can reschedule up to 4 hours before departure at no charge. After that window, tickets cannot be modified. A fare difference may apply if changed within 7 days. Modify online at shutto.us or via info@shutto.us.
What is the cancellation and refund policy?
Cancellations made 24 or more hours before pickup receive a credit in your SHUTTO account for a future trip — no cash refund. Cancellations made less than 24 hours before pickup are non-refundable. Cancellations made less than 4 hours before pickup, or failure to show up, result in the full fare being forfeited. Phone bookings may include a non-refundable booking fee.
What happens if I miss my departure (no-show)?
If you miss your departure or abandon your reservation, the fare is fully forfeited and no refund or credit is issued. The same applies when cancelling less than 4 hours before pickup.
Are there any extra fees beyond the base ticket price?
Yes. A $5 per-passenger surcharge applies for airport pickups. Extra baggage fees apply: $10 for a second checked bag and $30 for a third. Rescheduling is free if done at least 4 hours before departure.
How early should I arrive before my departure?
Please arrive 10 to 15 minutes before your scheduled departure time. Late arrivals may be treated as a no-show and the fare forfeited.
What is the luggage policy?
Each passenger may bring one personal item and one included bag (up to 15 lbs, approximately 22 x 14 x 9 inches) at no extra cost. Additional bags cost $10 for a second bag and $30 for a third. All luggage must fit safely in the vehicle luggage area.
Can I bring a bicycle or oversized item?
Bicycles and oversized items may be allowed depending on available space but must be approved in advance. Email info@shutto.us at least 24 hours before your trip with the item size and type. Oversized items not approved in advance may not be accepted at pickup.
What vehicle does Shutto use and how many passengers does it hold?
Shutto uses luxury Mercedes Sprinter vans seating up to 12 passengers per trip, with leather seating, free Wi-Fi, USB-C chargers, and climate control. A front co-pilot seat is available on every trip at no extra charge.
What amenities are included on board?
Every Shutto ride includes leather seating, free Wi-Fi, USB-C chargers, climate control, complimentary snacks, and a bottle of water. Every route also includes a guaranteed stop at Buc-ee's. A front co-pilot seat is available at no extra charge.
Is there a restroom on board?
No. Shutto Sprinter vans do not have an onboard restroom. Every route includes a guaranteed stop at Buc-ee's, which serves as a built-in restroom break on every trip.
Can I bring my own food? Is food provided on board?
Shutto provides complimentary snacks and a bottle of water on every trip. Every route includes a stop at Buc-ee's where passengers can grab more snacks or a meal. Passengers are welcome to bring their own food and non-alcoholic drinks.
Is alcohol served or allowed on board?
No. Alcohol is not served or permitted on board Shutto's premium Sprinter vans.
What is the noise or conduct policy during the trip?
Passengers are asked to keep conversations and phone calls at a low volume. Music, videos, or calls should be enjoyed through headphones. Courtesy to fellow travelers is expected throughout the trip.
Should I tip the driver?
Tipping is voluntary and always appreciated by Shutto drivers.
Can I sit in the front seat (co-pilot seat)?
Yes. The front passenger co-pilot seat is available on every trip at no extra charge, first come first served. It is a great option for anyone who gets motion sick in the back, prefers extra legroom, or wants the best view of the road.
Are pets allowed on Shutto?
Small dogs under 10 pounds are allowed in a fully enclosed carrier at the passenger's feet. The carrier must remain on the floor during the entire trip. Dogs that cannot remain quiet may be asked to disembark at a rest stop. Cats and other animals are not allowed. Service animals trained to assist a passenger with a disability are allowed without a carrier and must remain harnessed. Shutto complies with the ADA.
Is the service wheelchair or mobility-device accessible?
Shutto complies with the ADA. Accessible vehicles are available for customers with disabilities, including wheelchair users, upon request. Contact Shutto in advance at (210) 682-6937 or info@shutto.us to make arrangements.
Can I book a private or full-vehicle charter trip?
Yes. Shutto offers private and custom charter trips for corporate retreats, weddings, and group travel, as well as game-day and event shuttles. Call (210) 682-6937 or email info@shutto.us to arrange pricing and availability.
Are there group discounts, a loyalty program, or corporate accounts?
Shutto is working on a formal group and corporate program. Contact info@shutto.us directly and the team will do their best to accommodate group needs in the meantime.
Does Shutto offer shuttles to sporting events, concerts, or festivals?
Yes. Shutto runs game-day and event shuttles to NFL, NBA, and college games, as well as festivals and concerts. Call (210) 682-6937 or email info@shutto.us to arrange pricing and availability.
Does Shutto serve airport pickup or drop-off?
Yes, at select locations: Austin Airport (3600 Presidential Blvd), San Antonio Airport (9800 Airport Blvd), and Houston IAH (2800 N Terminal Rd). A $5 per-passenger surcharge applies for airport pickups. Dallas airport service is not currently available but is coming soon.
What do I do if I left something on the shuttle?
Call (210) 682-6937 or email info@shutto.us as soon as possible with your trip details. Shutto and its drivers are not liable for lost or stolen personal items, so contact the team quickly.
How are drivers vetted, screened, and trained?
All drivers undergo background and driving record checks before joining the fleet. Drivers hold a commercial driver's license and bring local route expertise. Shutto Sprinter vans are regularly inspected to keep the fleet in top condition.
What happens if there is a traffic delay?
Travel times can vary due to traffic, weather, and road conditions. Shutto and its drivers are not responsible for delays caused by these factors but will post updates when possible if service is affected.
How can I modify my reservation?
Passengers can manage their bookings through their Shutto account at shutto.us, the SHUTTO mobile app, or by emailing info@shutto.us.
Is there an airport pickup fee?
Yes. A $5 per-passenger surcharge applies when boarding at any Shutto airport pickup location.
Shuttle Routes
Austin to Houston Shuttle - from $47
Travel from Austin to Houston in a luxury Mercedes Sprinter van. Pickup at The Pershing Cafe, 2501 East 5th St, Austin. Drop-off at Paparruchos, 3055 Sage Rd, Houston. Travel time approximately 2.5-3 hours. Monday-Saturday, morning and evening departures.
Houston to Austin Shuttle - from $47
Travel from Houston to Austin in a luxury Mercedes Sprinter van. Pickup at Paparruchos, 3055 Sage Rd, Houston. Drop-off at The Pershing Cafe, 2501 East 5th St, Austin. Travel time approximately 2.5-3 hours. Monday-Saturday, morning and evening departures.
Austin to San Antonio Shuttle - from $47
Travel from Austin to San Antonio in a luxury Mercedes Sprinter van. Pickup at The Pershing Cafe, 2501 East 5th St, Austin. Drop-off at La Panaderia, 2503 Broadway, San Antonio. Travel time approximately 1.5 hours. Monday-Saturday, morning and evening departures.
San Antonio to Austin Shuttle - from $47
Travel from San Antonio to Austin in a luxury Mercedes Sprinter van. Pickup at La Panaderia, 2503 Broadway, San Antonio. Drop-off at The Pershing Cafe, 2501 East 5th St, Austin. Travel time approximately 1.5 hours. Monday-Saturday, morning and evening departures.
Austin to Dallas Shuttle - from $87
Travel from Austin to Dallas in a luxury Mercedes Sprinter van. Pickup at The Pershing Cafe, 2501 East 5th St, Austin. Drop-off at Cafe Brazil University, 6420 N Central Expy, Dallas. Travel time approximately 3.5-4 hours. Monday-Saturday, morning and evening departures.
Dallas to Austin Shuttle - from $87
Travel from Dallas to Austin in a luxury Mercedes Sprinter van. Pickup at Cafe Brazil University, 6420 N Central Expy, Dallas. Drop-off at The Pershing Cafe, 2501 East 5th St, Austin. Travel time approximately 3.5-4 hours. Monday-Saturday, morning and evening departures.
Dallas to Houston Shuttle - from $87
Travel from Dallas to Houston in a luxury Mercedes Sprinter van. Pickup at Cafe Brazil University, 6420 N Central Expy, Dallas. Drop-off at Paparruchos, 3055 Sage Rd, Houston. Travel time approximately 4 hours. Monday-Saturday, morning and evening departures.
Houston to Dallas Shuttle - from $87
Travel from Houston to Dallas in a luxury Mercedes Sprinter van. Pickup at Paparruchos, 3055 Sage Rd, Houston. Drop-off at Cafe Brazil University, 6420 N Central Expy, Dallas. Travel time approximately 4 hours. Monday-Saturday, morning and evening departures.
About Shutto
Shutto was founded by Alberto Salcedo and launched in November 2024, initially connecting San Antonio, Austin, and Houston. Dallas routes launched in May 2025. Based in Texas, Shutto provides a comfortable, affordable alternative to flying, driving, or rideshare for business commuters, families, college students, and weekend travelers. The fleet uses luxury Mercedes Sprinter vans with only 12 passengers per trip, offering leather seating, Wi-Fi, climate control, and a guaranteed Buc-ee's stop on every route. The Shutto app is available on the Apple App Store and Google Play. Follow Shutto on Instagram at @shuttous.
Contact
Visit shutto.us to book a ride or learn more. Call (210) 682-6937 or email info@shutto.us. Download the Shutto app on the Apple App Store or Google Play.